Refund & Returns Policy

At Underwater Green Fishing Lights, we stand behind the quality of our products. If for any reason you are not satisfied with your purchase, please review our return and refund policy below.

UWGFL RETURN FORM

Returns

• Eligibility: New, unopened, and unused items may be returned within 30 days of purchase for a refund, less a 20% restocking fee.

• Non-Returnable Items: Custom-built lights, brackets, and special-order products are not eligible for return.

• Condition: All returned products will be inspected. Items showing signs of use, damage, or alteration will not be refunded.

• After 30 Days: No returns or refunds will be accepted.

Return Process

1. Contact us at 281-724-9914 during business hours (Mon–Fri 9AM–5PM, Sat 10AM–2PM) to register your return.

2. Complete our UWGFL Return Form before sending any items back.

3. Ship the item(s) back to us at your expense. We strongly recommend insuring your shipment, as Underwater Green Fishing Lights is not responsible for lost or damaged return packages.

4. Once received, inspected, and approved, your refund will be processed.

Refund Timeline

You can expect to receive your refund within 4 weeks of us receiving your undamaged product. Refunds will be issued to the original payment method.

Warranty & Defective Items

• Customers are responsible for shipping costs on all warranty returns, including defective bulbs, boxes, and LED lighting systems.

• If a product is damaged in return transit, the purchaser must file a claim with the shipping carrier. Damaged items are not eligible for refund.

Shipping Policy

• We ship to addresses within the United States only. No international shipping is available at this time.

• Orders are typically shipped within 3 business days via FedEx Ground. Shipping costs are calculated at current FedEx rates.

• Local customers are welcome to pick up their orders at either of our two shop locations.